Shipping Information

Free Shipping

Enjoy free shipping on all orders over $49. A flat shipping rate applies to orders that do not qualify.

Order Processing

Please allow up to 5 business days to process your order. Expect an email within 1 business day to let you know your order is on the way. We package the plants in our warehouse in Southern California to ensure safe shipping.

Flat Rate Shipping

Flat rate shipping fee of $10 applies to orders that do not qualify for free shipping.

Winter & Cold Weather Shipping

Yes – We ship plants all days of the year. With our greenhouses on both sides of the country, we are able to deliver a healthy plant to your door 365 days a year.

For cold weather areas we ask that you purchase a heat pack with your order. We recommend 1 heat pack per 3-4 plants.

Customer Support

Our customer service team is available every Mondays through Fridays from 10am till 6pm PST. Please give us 1-2 business days to get back to you. 

Submit a form here or email us at hello@mailhouseplants.com