Shipping Information

Free shipping on orders over $150

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We package your plants in our Southern California warehouse to ensure safe shipping.

US Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $10 flat rate for all orders under $150

Free shipping: For orders over $150

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at hello+support@mailhouseplants.com with your name and order number, and we will look into it for you.

Track your order status

Shipping to P.O. boxes

Our 90 day plant replacement policy will not be applicable for orders shipped to P.O. boxes. Use P.O. boxes at your own risk.