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We offer standard ground shipping via FedEx or USPS. Shipping costs are calculated at checkout.

Shipping times vary based on your location and chosen method. Estimates are provided at checkout. Processing time takes up to 5 business days.

Contact customer service immediately with photos of the damage. We’ll work on a replacement or refund.

At this time, we only ship to addresses within the United States.

You’ll receive a shipping confirmation email with a tracking number once your order ships. Click the link in the email to track your package directly on the carrier’s website. You can also find tracking information within your account on our website.

It sometimes takes 24-48 hours for tracking information to become active. If it still isn’t working after that time, please contact our customer service team for assistance.

We accept Visa, Mastercard, PayPal, AMEX, Google Pay and Apple Pay

Contact our customer service with your order number and a description of the error. We’ll review your invoice and make necessary corrections.

You can update your credit card or other payment information within the “My Account” section of our website.

Please contact our customer service immediately. Provide your order number and any relevant details so we can investigate and issue a refund if necessary.

Refunds are typically processed within 5-7 business days after they are initiated. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Your refund will be issued to the original form of payment used for the order.

Please visit our return policy page here

Contact customer service and they will provide you with a return form link.

Yes, customers are responsible for covering return shipping costs. This helps us keep our product prices competitive while providing flexible return options.

Adding items to your cart and following the step-by-step checkout process completes your order. You’ll receive an order confirmation email.

Yes! Log into your account or use the tracking link in your order confirmation email to see the real-time status of your shipment.

Please contact customer service as soon as possible. If the order hasn’t shipped, we may be able to make changes or cancel it.

No, but an account allows you to save your information, track orders, and makes the checkout process faster.

Click the “Forgot Password” link on the login page and follow the instructions.

Log into your account and go to the “My Account” section to update your address, payment info, etc.