Cookie Policy

Last updated: May 7, 2026

This page explains the cookies and similar tracking technologies we use on mailhouseplants.com, what they do, and how you can control them.

A cookie is a small text file that a website stores in your browser. Cookies let sites remember things between page loads — like the items in your cart, whether you’re signed in, or how you arrived at the site. We also use a few related technologies that work the same way (web beacons, local storage, server-side tags). For simplicity, this page calls all of them “cookies”.

How we group them

We use cookies in three categories:

  • Essential — required for the site to function (cart, checkout, login). You can’t opt out of these without breaking the site.
  • Analytics — help us understand which pages get used and where the site is slow. Aggregated, not used to identify you personally.
  • Marketing — let us measure ad performance and show you relevant ads on platforms like Google, Meta, Pinterest, and TikTok.

Essential cookies

ProviderPurpose
WooCommerceCart contents, checkout state, session.
WordPressLogged-in session, comment author, security tokens.
LiteSpeed CacheCaching and performance.
ChatwootLive-chat session and message history (only if you open the chat widget).

Analytics cookies

ProviderWhat it does
Google Analytics 4 (GA4)Counts visits, tracks which pages and products are viewed, measures conversion. Routed through our own server-side tagging container.
Google Tag ManagerLoads and manages other tags; does not track you on its own.
Microsoft ClarityAnonymized session recording and heatmaps. Helps us spot broken pages and confusing layouts.
MauticTracks page visits for subscribers so we can send relevant follow-up emails.

Marketing cookies

ProviderWhat it does
Meta (Facebook / Instagram) PixelMeasures ad performance and builds audiences for retargeting.
Pinterest TagMeasures Pin-driven traffic and conversions.
TikTok PixelMeasures TikTok ad performance.
Google AdsMeasures Google Ads conversions and supports remarketing.
Microsoft UET (Bing Ads)Measures Microsoft Ads conversions.
Reddit PixelMeasures Reddit ad performance.

For some marketing platforms we also send purchase events server-to-server (Conversions API). This uses no extra cookie in your browser — the event is sent from our server using data you provided at checkout (such as a hashed email).

How to control cookies

In your browser

Every modern browser lets you block, delete, or be notified about cookies. Look in your browser’s settings under “Privacy” or “Cookies”. Blocking essential cookies will break the cart and checkout.

Opting out of analytics and ad tracking

  • Google Analytics: install the Google Analytics Opt-out add-on.
  • Google Ads / Meta / TikTok / Microsoft / Pinterest / Reddit: use each platform’s ad-preferences page, or the industry-wide opt-out tools at optout.aboutads.info (US) and youronlinechoices.eu (EU).
  • Microsoft Clarity: opt out via the Clarity privacy controls.
  • Email tracking: every marketing email we send includes an unsubscribe link. Unsubscribing also stops Mautic from associating your visits with your email address.

Do Not Track

Most browsers offer a “Do Not Track” signal. There is no industry agreement on how to honor this signal, so we currently do not respond to it. We are watching the Global Privacy Control standard and intend to support it once it stabilizes.

Changes to this policy

We update this page when we add or remove a tracking tool. The “Last updated” date at the top tells you when the most recent change was made. Material changes will also be reflected in our Privacy Policy.

Questions

For anything cookie- or privacy-related, contact us or read the full Privacy Policy.

Last updated: May 7, 2026