Where your plants come from
Most plant retailers either run a warehouse or grow their own. We do neither — and that’s deliberate.
A network of growers, not a warehouse
Your plants come from a network of established U.S. greenhouses concentrated in Southern California and Central Florida — climates built for tropical foliage, with proximity to the country’s biggest plant-growing regions. We partner with this network through a fulfillment program that handles the picking, packing, and shipping for every order.
That keeps plants in the soil they were grown in, in the climate they were grown in, until the moment they’re packed for you. No regional distribution centers. No second warehouse stop. No re-potting in transit.
What we do
- Curate the catalog. We pick which species and varieties make the cut, write the listings, choose the photography, and decide how plants are grouped and sized on the site.
- Stand behind every order. Every plant ships with our 30-Day Plant Guarantee — if it arrives damaged or doesn’t survive its first month, we replace or refund. You don’t deal with the grower or the carrier; you deal with us.
- Handle support directly. Questions, claims, weather holds, address changes — all come to our team, not a vendor helpdesk.
What our partners do
- Grow domestically. Plants are 100% grown in U.S. greenhouses. No international imports, no quarantine plants, no overseas tissue cultures dressed up as established specimens.
- Pack each order to size. Custom boxing for everything from 2-inch starters to 5-foot statement plants. Soil is wrapped in the pot, leaves are sleeved or padded, and the pot is braced so it can’t shift inside the box.
- Ship from two coasts. A bi-coastal greenhouse network in Florida and California means most orders spend only 2–4 business days in transit, regardless of where you live.
From order to doorstep
- You place the order. Inventory is verified live against the partner network at checkout.
- Order packs and ships within 1–4 business days. The greenhouse closest to your zip — or the one that specializes in that species — pulls the plant from the production bench and packs it the same week.
- 2–4 business days in transit with USPS or FedEx.
- Weather check. If your destination is forecast below 45°F (cold) or above 95°F (heat) during transit, we hold the order until the window is safe and add Winter Shipping Protection where needed. See our weather hold policy.
- Plant lands at your door. Unbox right away, photograph anything that looks off, and the 30-day guarantee clock starts.
If something goes wrong
Plants are alive. Sometimes a leaf bruises in transit. Sometimes a plant arrives stressed even though everything was done right. That’s why every order is backed by our 30-day plant guarantee — if your plant arrives damaged or doesn’t survive its first month, we replace it or refund you. No “send us a video of the dead plant” bureaucracy.
You don’t have to chase the grower or argue with the carrier. Email us once, and we handle it.